Privacy Policy
Thomas Family Ventures LLC ("we," "us") respects your privacy. This policy describes what we collect through this website (thomasfv.com) and how personal information is handled across our products generally. Individual products may publish their own, more detailed privacy policies; where they do, those control for that product.
What this website collects
This website is informational. It does not use advertising trackers, does not set marketing cookies, and does not ask you to create an account. Our hosting provider (Vercel) collects standard server logs — such as IP address, browser type, and pages requested — used for security and operations.
Information you send us
If you email us (for example, for purchase support), we receive your email address and whatever you include in your message, such as an order number. We use it only to respond to and resolve your request, and we retain the correspondence as a record of the resolution.
Purchases and payment information
- Payments across our products are processed by payment providers such as Stripe. Your full card number goes to the payment processor, not to our servers.
- For physical goods, we share your name and shipping address with the vendors who print and deliver your order — that's the only reason they receive it.
- We do not sell your personal information, and we do not share it with third parties for their own marketing.
Data retention and your rights
We keep personal information only as long as needed for the purposes above or as required by law (for example, order records for tax purposes). You may request a copy of the personal information we hold about you, or ask us to correct or delete it, by emailing support@thomasfv.com. We honor these requests regardless of where you live.
Children
Our sites and products are not directed at children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time; the "Last updated" date above reflects the current version. Material changes will be posted on this page.
Contact
Thomas Family Ventures LLC · Kenmore, Washington, USA
support@thomasfv.com